How do I upgrade or downgrade my account?

With vzaar, you can upgrade or downgrade your account at any time! There's no monthly tie-in so you're always free to pick the package that suits your requirements.

You can move up and down packages by visiting your Plans page. There, you'll see which subscription you currently have, and have the option to pick a different one.

Switching Packages

Any change is instant and you'll have access to your new monthly bandwidth limit with immediate effect. You will be asked to confirm your payment method, any previous payment method will be cancelled when you've completed the upgrade or downgrade.

Getting additional features

Feature sets are part of our grandfathered plans which predate September 2016

If you'd like to access extra features but don't need any more bandwidth or storage, you can upgrade your account's feature set independently. To do this just head over to your account's add-ons page and select the feature set you'd like. You can find a break down of what's in each feature set here.

Hibernate or Delete?

If you need some time away from vzaar but think you may be coming back later, you can hibernate your account for $5 a month. You won't be able to upload or play videos, but we will store your current library until you're ready to come back. You can hibernate your account here by clicking 'I need to pause my billing'.

If you wish to delete your account and videos, you can do so on the same page.

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